Privacy Policy

This Policy Policy forms part of the Terms of Use of our sites. By registering with WhereToEat Singapore (“WhereToEat”/”WTE”), you acknowledge that you have read, understand and consent to this Privacy Policy. If you do not consent to this Privacy Policy, in whole or part, please do not register, subscribe, purchase or use WTE at

Please contact WTE if you have any questions or comments about this Privacy Policy at or by postal mail at the following address:

WhereToEat Singapore
No. 11 Sims Drive
Singapore 387385

Types of Information Collected

WhereToEat collects Personally Identifiable Information (“PII”) when you register on our sites, purchase a deal, subscribe to our newsletter or respond to surveys and forms. Where appropriate, you may be asked to provide your name, email address, postal address, date of birth, phone number or card payment information. You may, however, visit our site anonymously.

WhereToEat also collects Non-Personally Identifiable Information (“Non-PII”) that does not identify the User. When visiting our sites, we and/or our authorized Third Party Service Providers and Advertisers, may automatically collect the Uniform Resource Locator (“URL”) of the website you have visited before and will visit after coming to our sites, type of browser you use and your Internet Protocol (“IP”) address through the use Cookies, Web Beacons or Pixel Tags.

Use of Information Collected

We store information collected for the sole purpose of serving you better. You may, however, contact us to request a removal of your information from our database. Information collected may be used in the following ways:

  1. Personalize customer experience
    1. Send periodic newsletters
    2. Process transactions
    3. Send updates pertaining to your orders
  2. Improve customer service
    1. Respond to requests or support needed
    2. Resolve disputes
  3. Enhance our sites
    1. Analyze Trends
    2. Gather demographic information
    3. Improve marketing and promotional efforts
    4. Improve product and service offerings
    5. Troubleshoot

Protection of Information Collected

We will not in any way reveal your information to other parties except in the following scenarios:

  1. Authorized Third Party Service Providers, to
    1. Provide customer service
    2. Administer or send emails
    3. Operate or enhance our sites
    4. Gather statistical information
    5. Publish statistical information
  2. Authorized Third Party Advertising Companies, to
    1. Provide product and service offerings

We encourage Authorized Third Party Service Providers and Advertising Companies to adopt WhereToEat Privacy Policy. However, the use of your information by such parties will be governed by their privacy policies and are not subject to our control.

Updating of Information

You may change any of your information by sending us an email at indicating your name, email address, postal address, and the information you would like to update.

User Choice of Information Provided or Received

You may choose not to provide any information, although it may be required for us to engage you in certain activities on our sites.

You may not opt-out of Administrative Emails relate to your activity on our site, which include account information updates, requests or support inquiries. If you do not wish to receive them, you have the option to deactivate your account.

You may, however, opt out of Promotional Emails, which include products and services promotional offers by clicking “Unsubscribe” at the bottom of the Promotional Email or sending us an email at indicating your name, email address, postal address, and the Promotional Emails you would not like to receive.

Security of Credit Information

We take serious security precautions to protect your credit information during transaction.

We use Secure Sockets Layer (SSL) technology that encrypts user credit information sent to our payment gateway, so that your credit information is completely secure from any unauthorized access. Your credit information will be stored on our servers after your frist transaction.

Data Tracking


Cookies are a small text files that are stored on the User computer that captures User information for recognition purpose.

We store cookies on your computer to help us analyze your preference for subsequent sites visits, track and process items in your shopping cart, and gather demographics, so that we can provide you with better customer service and sites experiences.

In addition, Authorized Third Party Advertising Companies may store separate cookies on your computer to help them provide you products and services offerings that are of your interest.

WhereToEat Privacy Policy only covers the use of cookies on our site and is not subject to control Third Party cookies. You may, however, choose to have your computer warn you each time a cookie is sent. You may turn off your cookies, however, this may cause interruption on some of our services in our sites.

Pixel Tags and Web Beacons

Pixel tags and web beacons are tiny graphic images placed on our sites or emails that tracks User usage for analyzation purpose.

We place pixel tags and beacons on our sites or emails to determine your actions on our sites and promotional emails, so that we can provide you with better sites experiences, and products and services offerings that are of your interest.

We may allow Authorized Third Party Service Providers to use pixel tags and web beacons on our behalf. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purpose.


Widgets are interactive mini-programs featured on our sites to promote products or services offerings from Affiliates and/or Marketing Partners through news, opinions and/or videos, etc..

Widgets may also store cookies for it to function properly. User information captured by cookies from widgets are governed by the Privacy Policy of Affiliates and/or Marketing Partners who are the creators of the widgets, and are not subject to our control.

Outside Parties

Our sites do not restrict the access of outside parties such as bloggers or community forums posters. Any reviews of recommendations you provide in our sites may be read, collected, and/or used by outside parties, and are not subject to our control.

Third Party Privacy Policy

Third Party websites accessible through our sites may have separate and independent privacy policies, and are not subject to our control.

Miscellaneous Privacy Protection Act Compliance


In compliance with the requirements of Children’s Online Privacy Protection Act (COPPA), we do not collect any information of minors under 13 years of age. Our sites, products and services are directed to people who are at least 13 years of age or older. Minors may, however, use our sites with the involvement of a parent or guardian.


Any feedback we receive becomes our property. We may use and/or disclose your feedback for marketing purposes or to enhance our sites without paying any royalties or compensation to you. We will treat your information collected with your feedback in accordance to this Privacy Policy.

Public Areas

Any information, communication, or review you voluntarily post publicly may become accessible, read, collected and/or used by other consumers and/or companies, and is not subject to our control.

Changes to Privacy Policy

We reserve the right, in our sole discretion, to change this Privacy Policy, in whole or part at any time. We will update this Privacy Policy Last Modified Date below prior to changes done.

Last Modified Date: 25 July 2012

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